Cancellation | Refund | No Show Policies

  • In the event of an amended booking of less than 3 days before arrival, the hotel
    will charged/forfeit 100% of the FIRST night rate. 
    Cancellation made more than 7 days will be refunded 85% of total booking rate. 
  • Cancellation made less than 7 days but more than 3 days before arrival date, the hotel will refund 50% of the total FIRST night rate. 
  • In the event of NO SHOW, the total for one night room rate will be charged, however, the
    hotel reserves the right to charge for an entire stay.
  • Group cancellation: If cancellation is more than 30 days before arrival date, there would be a 15% administrative fee which will incur from the deposit before refund. (If applicable) 
  • Group cancellation: If cancellation is made less than 30 days before arrival date, the
    deposit received will be forfeited automatically. (If applicable)