|Yes. Please check in and the front office staff will direct you to our private locked car park. Our private car park is small and can only provide parking for about 15 cars. Availability of the car park lots is on a first come first served basis. We seek your kind understanding on this matter.|
|Yes you can. However in addition to parking your vehicle in the parking lots drawn along the road, you will also need to buy a parking coupon which will have to be displayed on your vehicle dashboard. Parking coupons have to be displayed from Monday to Saturday, 8:00am to 6:00pm. Failure to display a parking coupon may result in a fine by the local traffic police. Please note that the Hotel is not responsible for parking offences. Parking coupons can be purchased from our Security Desk at the entrance of the Hotel or ask at our Reception Desk.|
You can make a room reservation by one of the following methods:
1) Call the Hotel directly at +606 282 5588.
2) Call our Singapore reservation line at +65 6468 6154 (Office hours only).
3) Use our secure on-line internet reservation form on our website.
4) Send us a message with your required dates and room type.
All reservations must be guaranteed either by credit card or by payment of a deposit.
|All major credit cards (VISA, American Express and Mastercard) are accepted. You may pay by credit card or cash at the Hotel on checking out.|
|Check in time is at 3:00 pm. Check out time is 12 noon.|
The deposit is 50% of the room charge per night. However, reservations can be guaranteed by credit card instead.
Cancellations must be made at least 72 hours prior to reservation date or a cancellation charge equivalent to one night's room rate will be charged to your credit card.
|Yes, breakfast is included in the room rates quoted on our website. All rates include breakfast for 2 people. Triple room rates include breakfast for 3 people. Quad room and family suite rates include breakfast for 4 people. The rate for an extra bed also includes breakfast for one person.|
|The Hotel can arrange for city tours on behalf of our guests.|
|The Hotel is in the city center, in the heart of historical Malacca. Most places of historical interest are within walking distance of the Hotel.|
|The Hotel is about 15 minutes by taxi from the Bus Terminal.|
|The nearest train station is at Tampin. It takes about 45 minutes by taxi from the train station to the Hotel.|
|Driving directions from the Ayer Keroh exit off the North South Highway to the Hotel are provided here.|
|If you are driving, Malacca is about 3 hours from Singapore, about 2 hours from Kuala Lumpur and about 1 hour 45 minutes from KLIA (Kuala Lumpur International Airport). Express buses are also available from Singapore at the Lavender Street bus terminal. The bus journey takes approximately 4 hours.|
|Broadband internet access is available for an hourly fee. Wireless broadband internet access is also available free of charge in the lobby, cafe and garden area for guests who bring their own laptop computers, PDAs or other wireless devices.|
|The weekend night market is situated on a parallel road just behind our Hotel. You can reach it easily by a 3 minute walk from the Hotel's main entrance. The road where the weekend night market is located is closed to vehicular traffic in the evenings every Friday, Saturday and Sunday.|
|The "++" symbols behind the prices shown on our website refer to 6% Malaysian Goverment Tax and 10% Service Charge. These are calculated separately and added to the price. The Malaysian Government Tax has been increased from 5% to 6% from 1st January 2011.|